Please see some information below for supporting practice with SMS optimisation.
This complements the earlier resource that can be found here:
SMS Fragment Usage – North East London
Thank you to everyone who joined our recent EQUIP Lunch & Learn session. It was great to see so many of you there!
For those who couldn’t attend — or if you’d like to revisit the discussion — you can watch the recording here (you may need to request access)
The session is under 25 minutes, so I’d highly recommend setting aside some time to watch it.
To support your learning and practical application, please find the following resources attached:
- Session Slides – A copy of the presentation for your reference.
- Fragment Optimisation Toolkit – A step-by-step guide to help you identify messaging challenges and access tailored recommendations for improvement.
- Template Count Tool – Co-designed and delivered by EQUIP and Accurx, this tool provides a detailed breakdown of your fragment use.
Please note:
- The usage data only includes individual simple messages.
- Questionnaires and booking links are excluded.
- Any messages listed as ‘undefined’ refer to messages sent without using a template.
We hope you find these resources helpful in optimising your messaging and improving patient communications.
For any questions, please reply to this email or get in touch at adele.testa1@nhs.net or nelondonicb.equip@nhs.net
Best regards,
Adele,
On behalf of the EQUIP Team
EQUIP (Enabling quality improvement in practice) Team
NHS North East London Integrated Care Board (NEL ICB)