There is a wide range of FREE support available to help practices make the best use of your digital tools. Below are a current list of support offers and details on how you can access them.Please click on the offerings below for more detail.
| Offer | Purpose | Activities | Resources | How to Access Support |
| Digital Facilitator Training Sessions | Increase your teams skills in the following areas: · EMIS · MS Office – Excel – Outlook – Word – PowerPoint · MS Teams · MS SharePoint · Website Optimisation · eConsult · Apex · Valida · Open Exeter · tQuest · Accurx · Klinik | Sign up your team to join the schedule of training webinars or get in touch to arrange more bespoke training for your team | Dig Facilitator Flyer | Contact anuwar.hussain1@nhs.net (Barking & Dagenham, Havering & Redbridge) Contact sharon.jackson42@nhs.net (Waltham Forest, City & Hackney, Tower Hamlets & Newham) |
| NHS App for Repeat Prescriptions | Increase your patients use of the NHS App for repeat prescriptions to save your practice time and money | Get the NHS App Toolkit with ideas you can implement yourself or receive tailored facilitator support – 6 x 30min sessions | Find all the NHS App Resources and Promotional Materials here | Contact: martha.morris@nhs.net |
| Enhanced Demand & Capacity | Helping practices to accurately forecast their demand and use this data to support capacity planning, improving access and clinician stress levels | 5 – 8 sessions with trained facilitators (1 GP, 1 coach) to better capture data from your appointment book, use Edenbridge APEX to analyse the data, and use these insights to plan your capacity | Contact: Martha.morris@nhs.net | |
| Online Consultations | Helping you to get the best out of your online consultation systems | Join a series of webinars to hear from other NEL practices and some Online Consultation providers for different ideas on how you can improve the use of your online consultation system. | View the Online Consultation Webinar Recordings here | Contact: Charles.kennedyscott@nhs.net |
| Online Registrations | Online registration is available to all practices in NEL, helping patients register with a practice in an easier way | You can get support with Online Registration through a range of user guides | Online Registration Self Service Doc. Online Registration FAQ’s Online Registration Webinar Slides | For any further support contact: nelondonicb.nel.portal@nhs.net |