Pharmacy First dashboard goes live

We are thrilled to announce that the NEL GP referrals for minor illness and clinical pathways (Pharmacy First) Power BI dashboard is now available.

This dashboard provides an overview of Pharmacy First referral activity in NEL at place, PCN and practice levels, including rejection rates and reason for rejections.

The aim, for introducing this dashboard, is to help practices/PCNs have a better understanding of their Pharmacy First referral activity and utilisation at place and across NEL.

The dashboard supports:

• strategy planning for local improvement projects within practices/PCNs, particularly where such projects can be supported by community pharmacy providers.
• practices / PCNs in sharing positive learning and experience of Pharmacy First with other practices and PCNs.

The data source of this dashboard is PharmOutcomes, which captures referrals only made from practices via ‘local services’ on EMIS. Any other routes for Pharmacy First referrals – e.g. walk-in, NHS email – will not be captured in this dashboard.

How to request access to the dashboard:

1. Please register an account with the London HDS service desk (if not already done)
2. Login to the London HDS Service portal (https://sd.londonhds.nhs.uk)
3. After login, select Request a Service then raise a Dashboard Access Request
4. Select the GP referrals for minor illness and clinical pathways dashboard dropdown listand complete the remaining fields

Please select NEL Based GP or NEL PCN as the type of organisation you currently work for when raising an access request. Not providing this information may delay the processing of access requests.

A brief guide with instructions on how to access the dashboard is attached.

Please note: As per NHS England rules, MFA is needed when logging in to London HDS Service portal and Power BI

Link to the dashboard and available resources

• Link to: Pharmacy First – NEL GP Referrals for Minor Illnesses & Clinical Pathways – Power BI
• Available resources: Pharmacy First – North East London

What if I have an issue?

If you have any issues accessing the Dashboard or with the dashboard itself, please use Report an Issue at the London HDS Service portal: (https://sd.londonhds.nhs.uk). Once an issue is reported, the team will investigate and get back to you as soon as possible.

If you have any feedback or suggestions related to this dashboard, please contact the NEL ICB Pharmacy and Medicines Optimisation team.

Download The quick guide to requesting access to a dashboard