Public deliberation findings on future of primary care services in London published
More than 100 members of the public, NHS staff and those working in social care, took part in a series of deliberative workshops commissioned by NHS England London and the five London ICBs, giving their views on primary care services including GP and dental care.
The workshops examined people’s views on potential for change and improvement in key areas, including initial access to healthcare services, triage and prioritisation, team-based working in healthcare and ‘onward and proactive’ primary care services.
The insights captured in the report will feed into local, ICB and regional strategies, bringing the public’s experiences and expectations into the heart of future policy design and service transformation for the region and into the national engagement exercise to co-develop a 10 Year Health Plan.