NEW Primary Care Quality Alerts process goes live in WF and Redbridge from 15 September 2025

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The new Primary Care Quality Alert process is about to launch in Waltham Forest and Redbridge on Monday, 15 September 2025. 

The new Quality Alerts form will be released and available on Friday, 12 September 2025 in Waltham Forest and Redbridge.  Other Places will follow as we gradually implement the new process in NEL.

All Practice systems – EMIS and SystmOne – in Waltham Forest and Redbridge will have a new primary care quality alert form to enable General Practice teams to raise a quality alert; directly with local Trusts and via the ICB for any other provider. The new form will auto-populate basic information such as practice email and the patient’s NHS number.

Please can Waltham Forest and Redbridge practices archive or delete any old forms if saved in favourites.

The Primary Care Portal contains further information including response times, FAQs and the Data Processing Agreement:

Quality Alerts – North East London

Please use the new form and emails to raise alerts. Any queries please use the new ICB email for quality alerts:

nelondonicb.qualityalert@nhs.net.

This website is for healthcare professions only.

It is not for public use.

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