New Assessment Tool for Modern General Practice and updated care navigation and triage guidance
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This has been published alongside an updated ‘how to’ guide covering care navigation and triage and digital workflow, both are available on the NHS England website NHS England » How to improve care navigation in general practice.
The assessment tool is a diagnostic tool, developed and tested with 540 practices across the country.
It supports practices to review their care navigation and clinical triage process, and digital workflow, to identify what is working well and to identify and prioritise areas for improvement.
The guide is designed to support practice improvement teams who want to focus on a specific area or review their process from end-to-end.