LAS Demand increase – Support with messaging out about high volumes of HCP calls

LAS are reporting an increase in demand today, currently holding 252 calls with 114 cat 2 calls held.  They are also reporting seeing a high number of HCP calls today pan London.  LAS have escalated to REAP 3 and Clinical Surge Escalation level Red and they are targeting resources to the busiest sectors, is there any possibility of sharing any messages through the primary care networks highlighting the following:

To support in managing the demand increase today is it possible to request the following:

1. Not to refer patients to 999 unless it is absolutely clinically necessary or the patient has a life-threatening emergency
2. Not to refer patients to 111 unless the patient has an immediate urgent need and advise patients to use 111 online or to contact their local pharmacist
3. Consider utilising rapid response teams and other alternative care pathways including pharmacies.  Only send for an ambulance if it is an emergency
4. Ensure that non clinicians are not referring patients to 999 or 111 as an alternative to primary or community care unless it is a life-threatening emergency.