Handy guide to transform GP websites
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A step-by-step guide to improving GP website online journeys is now available to help create simple digital experiences for patients and reduce pressure on reception staff. The guide helps teams:
- understand the elements of an improvement plan
- benchmark and improve the usability of current GP websites
- make a plan for improvement
- deliver and maintain improvement
Create an easy to use digital ‘front door’ and help relieve the 8am phone rush.