GP Staff Survey
General practice teams can now participate in their own tailored version of the NHS Staff Survey. This survey is one of the world’s largest and well-respected workforce surveys, gathering the highest standards of robust, quality data to inform our understanding of staff experience.
The NHS Long Term Workforce Plan commits to encouraging all NHS organisations to have staff feedback processes in place to ensure staff feedback is listened to and acted upon. Evidence shows this is beneficial to the experience and retention of staff, organisational outcomes and patient care.
We are participating in the roll out and will be working with NHS England to support and co-ordinate the activity. This includes working with you to collate staff lists this summer and promote the survey when it is available for staff to complete in October. Participation is entirely voluntary and individual responses will be confidential. We hope that you will all take the opportunity to share your views.
The survey will be open for eight weeks from October and Picker will send reminders about the survey throughout that period to ensure you can have your voice heard.
FAQ’s and guidance for practice managers will shortly be uploaded to the Portal
Why should we participate?
- You will get a sense of how happy (or not) your staff are, and over time you will be able to gauge if things are getting better or worse within your practice.
- You will be able to see if staff wellbeing is influenced by internal factors, as well as external – and you will have a sense of elements of staff wellbeing that you can influence and improve.
- You will be able to compare your practice as an employer locally and nationally.
- As the survey is completely anonymous you get an objective view from staff without fear of repercussions.
- We’re very aware that front line staff can be at the receiving end of patient frustrations, and rarely thanked for their efforts. This survey will allow practice staff from all departments and levels to air their concerns and views; this can help practice managers and leaders put in place mechanisms to mitigate issues and help staff maintain wellbeing in their workplace.
All of this can help aid retention at your practice – with happier staff and saving on recruitment