BHRUT – Royal College of Pathologists – Simple laboratory user survey

Barking Havering and Redbridge University Hospitals Trust is conducting an online survey to assess the level of satisfaction that their laboratory service provides for its users. 

The core of the survey is just one screen of simple questions with tick-box answers. It is designed primarily to deliver a numeric Key Performance Indicator to assist commissioners and others to judge the quality of their service, and how it changes over time. 

Because the core of the survey is so short, you will also be given the option to provide free text comments on how the service could be improved.

Please follow this link to complete the survey: https://www.surveymonkey.com/s/RCPathusersurvey and, when prompted, enter the password: RCPath*UserSurvey1

(the password is case sensitive)

Then enter the laboratory code A411 (4 digits) so that the level of satisfaction delivered by our laboratory can be identified and compared to the performance of other laboratories.

Thank you for your time.

Dr Uche Igbokwe,

Pathology Clinical Lead, BHRUT