The new Primary Care Quality Alert process will launch in City and Hackney on Monday 21 July. The new Quality Alerts form will be released and be available from Monday 21st. Other Places will follow as we gradually implement the new process in NEL. Tower Hamlets and Barking and Dagenham will launch in August.
Please can City and Hackney practices archive/delete any old form if saved in your favourites.
Please use the new form and emails to raise alerts.
Welcome to the new North East London Quality Alerts space where you will find all you need to know to use the new primary care Quality Alerts System including links to Trust websites for more urgent issues.
For any queries, please use the new ICB quality alerts email:
nelondonicb.qualityalert@nhs.net
Process Map
Quality Alert Form
The quality alerts form is embedded in EMIS and SystmOne so please use that form as it will auto populate Practice details. The form below is for information only. Please archive or delete any form you have saved on your desktop or elsewhere as they have the wrong emails.
Quality Alerts Frequently Asked Questions
The FAQs are designed to answer your questions. If you can’t find an answer or have any suggestions, please contact the ICB using the email below:
nelondonicb.qualityalert@nhs.net
Quality Alerts Response times
Response times have been agreed with all five NEL NHS Trusts but not with other providers who have their own response times.

Quality Alerts Data Processing Agreement
Data Processing Agreement (DPA)
Quality Alerts – links to Trust websites for urgent issues
Barking, Havering and Redbridge NHS Foundation Trust
East London NHS Foundation Trust