1. SERVICE DESK IT SUPPORT

For City & Hackney / Newham / Tower Hamlets / Waltham Forest GP Practices

DescriptionDetails
Hours of OperationMonday – Friday: 08:00 – 18:00
Saturday: 08:00 – 13:00
Email: EMIS/Egton:mysupport@emishealth.com
calls can be logged 24/7 365 days a year
EMIS (self-service) Portal:https://www.emisnow.com/csm
includes live chat support
Telephone: Egton / EMIS:0330 053 1721 – City & Hackney
0330 053 1722 – Newham
0330 053 1723 – Tower Hamlets
0330 053 1724 – Waltham Forest

City & Hackney, Newham, Tower Hamlets and Waltham Forest GPs/PCNs

For all IT related queries and requests
mysupport@emishealth.com
0845 1255530



For BHR including NEL Corporate, Barking, Havering and Redbridge GPs/PCNs

DescriptionDetails
 Hours of OperationMonday – Friday:  08:00 am – 18:00 pm
 Email:itservicedesk.nelicb@nhs.net
calls can be logged 24/7 365 days a year
 Telephone:0800 917 8607 / 0300 303 6780

This website is for healthcare professions only.

It is not for public use.

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