Join the successful programme, already delivered to 50% of City & Hackney Practices.
What is Enhanced Demand & Capacity?
A programme that helps
better workforce (GP) planning decisions based on predicted patient daily demand for appointments and hence match this with the number of appointments offered
Uses data collected from Edenbridge Apex
Consists of around 8 facilitation meetings over 4 months. Where experienced clinical facilitators help practices work through their data using the capacity planning tool
Requires engagement and commitment from practice staff for a successful delivery
What Are The Benefits For My Practice?
At the end of this programme, your practice will:
– Have an improved understanding of EMIS and the appointment book setup to allow accurate data collection through Edenbridge Apex
– Make accurate predictions on demand, enabling capacity modelling to improve access during the busy winter months
– Have the understanding, and systems in place to enable long‐term, organisational change
Helping Your Practice Align With The Recovery Plan
Better clarity and planning around demand will help your practice meet the priorities of the Recovery Plan:
To tackle the 8.00am rush
For patients to know on the day how their request will be managed
Better planning supports the move to the “Modern General PracticeAccess Model” and enables the booking of routine appointments within2 weeks.
Get in Touch
To get started with the programme or to find outmore, please do get in touch with:
martha.morris@nhs.net
or c.kennedyscott@nhs.net
from the NEL Digital Accelerator Change Team