Freedom To Speak Up (FTSU) in general practice

We are pleased to announced the launch of the new Freedom To Speak Up Service for those employed or engaged in general practice and primary care networks in North East London ICS.

The service is independent of the ICB and delivered by The Guardian Service – independent specialists in speaking up.

The service is there to support anyone who wishes to raise an issue, concern, or other matter and needs support to do so, or feels they cannot do so using an existing route (eg raising directly with a line manager, a practice manager or someone else within the practice).

Guardians will listen and help someone determine how best to have the issue addressed. They can also raise a matter in confidence to an appropriate person if someone feels unable to do this themselves.

Across May and June the Guardians are attending local fora to explain the service and how to access it.

Our Primary Care Portal now has a FTSU section (accessible from the home page), which includes further information, resources for practices, and details of how to contact the service.

Be sure to check it out!