Cervical Screening Management System (CSMS) – Update on due and overdue patients for cervical screening
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| Message from the Screening Quality Assurance Service NHS England | |
| Subject | Cervical Screening Management System (CSMS) – Update on due and overdue patients for cervical screening |
| Message source | Cervical Screening Programme |
| Message recipients | See checklist below |
| Importance | ☐ Normal ☒ High |
| Message | We want to make you aware of an issue which has been identified following the transition to the new Cervical Screening Management System (CSMS). In some instances, the CSMS record indicates a patient is not yet due for screening when they are in fact overdue. Our review of this suggests that it relates to people who have not responded to their last screening invitation and reminder letter (non responders) who have transitioned into CSMS with a correct next test due date (NTDD) in the future in line with their next invitation letter cycle but with CSMS showing them as “not yet due” if they come forward before their next invite. We are exploring a fix including how to ensure the screening status in these circumstances shows the person to be “overdue” rather than “not yet due” on CSMS. In the meantime the following action is required. When someone comes forward for screening, if their record shows they are not yet due, sample takers and laboratories should check the screening history and last recorded test date and recall interval to ensure that eligible people are screened and not turned away. Any individual issues reported have been collated and the screening history record of each patient involved is being reviewed to assess their state in NHAIS, prior to migration, and their state in CSMS now to understand what is happening. Any new issues received through the service desk will continue to be assessed individually. We will provide further updates as soon as possible. |
| Action required | When someone comes forward for screening, if their record shows they are not yet due, sample takers and laboratories should check the screening history and last recorded test date and recall interval to ensure that eligible people are screened and not turned away. |
| Contact for queries | Please continue to send any new issues through the CSMS “report a bug” process on the Cervical Screening Administration Service’s website. If you are reporting issues connected to data relating to a patient, please include NHS numbers so that each issue can be investigated promptly.. |
| Message ref | 22373 |