All Ages Urgent ENT Service at Royal London Hospital

ENT Services replacement at Royal London Hospital
(Tower Hamlets, Newham, Waltham Forest & City & Hackney)

Dear Colleagues,

Following a recent review of the ENT emergency pathway at the Royal London Hospital, we have decided to re-open the e-rs referral service on a six month trial basis from Friday 23rd of August 2024. 

You will find the service on the system under ‘Emergency ENT RAS (RLH) Barts Health Trust – R1H’, Service ID: 7244253. 

We accept emergency referrals for the following conditions:

·                Unresolving otitis externa or otitis media

·                Sudden sensorineural hearing loss

·                Foreign bodies in the ear/nose

·                Acute facial palsy 

·                Fractured nose – within 5 days (without septal haematoma)

·                Recurrent epistaxis

·                Acute TM injury

·                Acute neck swelling

We would appreciate your assistance by only referring patient showing the above conditions via this service and continue to refer any routine requests via the ENT Communitas service which is also available on via e-Rs.  

Any routine referrals received via the Emergency Pathway will be rejected.  

If you need immediate ENT advice, please contact our ENT on call team via the RLH switchboard:  0207 377 7000.


Please note that the current Community ENT services provided by Communitas are running as normal, these are:
TNW ENT Triage Service – Adults (16 years +) 
TNW ENT Triage Service – Children aged 5 – 16 years
City and Hackney Communitas ENT Service – Adult
City and Hackney Communitas ENT Service – Children aged 5 – 16 years

If you have any queries, please contact nelondon.tnw.e-rsqueries@nhs.net (TNW only)

This website is for healthcare professions only.

It is not for public use.

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