Please notify the IT Service Desk of any upcoming Electrical Works
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Dear Colleagues,
We would like to remind all practices of the importance of informing the local IT Service Desk of any planned or scheduled electrical works that may affect your premises.
Where electrical works are scheduled, please ensure the Service Desk is notified at least five working days before the work begins.
This advance notice helps us to:
- Assess any potential impact on IT systems and services.
- Provide guidance to contractors where necessary.
- Arrange any required technical support.
- Minimise the risk of service disruption to practice operations and patient care.
If your practice is planning any electrical works, or you have been advised of works by a landlord, contractor, or building management provider, please contact your local Service Desk as early as possible.
Local IT Service Desk Contact:
- NEL ICB: itservicedesk.nelicb@nhs.net / 0300 303 6778
- Barking & Dagenham
- Havering
- Redbridge
- EMIS/Egton: mysupport@emishealth.com
- City & Hackney: 0330 053 1721
- Newham: 0330 053 17212
- Tower Hamlets: 0330 053 1723
- Waltham Forest: 0330 053 1724
Portal: https://www.emisnow.com/csm
Thank you for your support and cooperation.
Kind regards,
NEL IT Team.