Moorfields At City Road A&E referral guidance

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Moorfields A&E is still receiving a very large number of non-emergency cases sent by community GPs. 

Since the pandemic we have requested that GPs call us prior to sending so that we can ascertain the correct pathway. In many cases there are already available rapid access pathways or optometrist led minor eye care services. 70% of GP walk ins are triaged away from A&E to a MECS service or to a more local service. 

Moorfields does not have a walk-in clinic, we have an emergency department for potential ocular emergencies. If the patient is already under another unit – please refer there. 

We do not provide second opinions in A&E. 

Here you will find the London Eye Casualty Map: please use local referral options in first instance: https://bit.ly/EyeCas

A map with many dots and numbers

AI-generated content may be incorrect.London Eye Casualty Services – Google My Maps
Green: 24-Hour Eye Casualty Service.
Orange: In Hours Eye Casualty Service.
Black: No Eye Casualty Service Consider asking patient to self-refer to the Primary Eyecare Network for minor conditions via the following URL: https://primaryeyecare.co.uk/.
Alternatively, clinician can refer to the Primary Eyecare Network by emailing cnech.pecservices@nhs.net.
Please kindly send corrections/updates to jthan@nhs.net or ayesha.karimi1@nhs.net

Minor Eye Care Services:

PATIENT INFORMATION – MECS – Primary Ophthalmic Solutions

What is a Minor Eye Conditions Service (MECS)? Symptoms that can be seen under the service include:

  • Red eye or eyelids
  • Dry eye, or gritty and uncomfortable eyes
  • Irritation and inflammation of the eye
  • Significant recent sticky discharge from the eye or watery eye
  • Recently occurring flashes or floaters
  • In-growing eyelashes
  • Recent and sudden loss of vision
  • Foreign body in the eye

Any questions please email Moorfields.Healthprofessionals@nhs.net

Best Wishes

Gordon R. Hay:  Clinical Director: A&E/Urgent Care/Comprehensive Ophthalmology

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