Importance of sharing medical records so Vaccine Damage Payment claims can be assessed

The NHS Business Services Authority (NHSBSA) administrates the Vaccine Damage Payment Scheme (VDPS) on behalf of the Department of Health and Social Care (DHSC). As part of the VDPS application process, claimants give the NHSBSA their consent to request medical records from the healthcare providers listed on their claim form. 

DHSC asks that healthcare providers respond to requests for medical records under the VDPS within 28 days. This is because any request from NHSBSA means: 

• the NHSBSA needs medical records from healthcare providers so that an independent medical assessor can fully consider the claim 
• the claim cannot progress to the independent medical assessment stage without medical records 

This can be a very distressing time for claimants and any delay to receiving medical records can have a detrimental effect on their wellbeing. 

Find out more about the VDPS