TNW Community ENT Triage Service – Children 5 years+ and adults

From 9 August 2021 the TNW Community ENT Service, delivered by Communitas Clinics, will open for new referrals. The new service will be available on e-RS to all TNW practices from 9 August: TNW ENT Triage Service – Children 5 years+ and adults.

This will be the single point of access for all routine TNW ENT referrals for patients aged 5 years +.

All referrals will be clinically triaged within 5 working days of receipt and:

• accepted for community treatment;

• onwardly referred to Barts where an appointment in secondary care is deemed necessary; or

• returned with Advice and Guidance where appropriate

For routine ENT referrals primary care colleagues will no longer be able to refer patients directly into Barts Health ENT services via e-RS after 8 August 2021.

ENT referrals for children under 5 and all 2ww referrals should continue to be referred into Barts Health along current referral pathways.  There will be no e-RS referral route for routine ENT referrals into Barts Health.

Where GPs are unsure if the referral meets the criteria we would encourage GPs to refer to the guidelines on the referral template or NG12 guidance (nb. Newham & Waltham Forest only; C-the-signs, which is NG12 compliant, will aide decision making to determine 2ww referral).

This service will run as a pilot over the next 9 months.  Evaluation of the model will inform the design and commissioning of the long term pathway for ENT in TNW which will include community provision for ENT conditions that do not need to be seen in secondary care.

Complete the ‘Community ENT service TNW CEG (RP) V1’ –  EMIS Referral form

Step by step guidance:

1. Referral form created in EMIS
2. E_RS launched from EMIS
3. Enter the search criteria:

• Initial referring clinician/ Organisation
• Request type – Referral
• Priority – Routine
• Speciality – Ear, Nose and Throat
• Clinic Type – select most appropriate (all clinic types will enable referral)
• Click Search all

    4. Select TNW ENT Triage Service – Children’s 5 years + and adults by clicking Send for Triage