‘How to’ guides to support modern general practice

The modern general practice ‘how-to’ guides provide know-how and learning from practices and primary care networks (PCNs) across the country about tested new systems, processes and approaches that are supporting transformation. They help general practice adapt this shared knowledge to their local context and realise the benefits more quickly and easily. The how to guides support general practice teams to:

• better align capacity with need
• improve care navigation
• improve telephony journeys
• improve care-related processes
• create highly usable and accessible GP websites for patients